The Pop Up Deli Reviews

Thepopupdeli.com is an online food products supplier. The website offers a variety of products, including Slabs Crisps, which have been reviewed as not only cheaper but also delivered very fast. However, some customers have reported issues with items listed as 'in stock' on the website, which were actually not in stock. In terms of delivery costs, the website provides a shipping calculator in the shopping basket for a precise UK shipping cost. The standard delivery cost is £4.99, while express delivery is priced at £7.49. For customers who prefer to pick up their orders, a free click and collect service is available from their Bracknell office. For international deliveries, customers are advised to contact Thepopupdeli.com for a quote and further information before placing an order. Please note that due to increased carrier charges and Brexit complications around export, additional costs may apply.

Reviews of Thepopupdeli.com can be found on various online platforms. On Trustpilot, the site has an average rating of 3.7 with mixed reviews. Some customers have praised the site for its product range and fast delivery, while others have raised concerns about communication and stock availability. It's important to note that experiences can vary, and it's always a good idea to read multiple reviews before making a decision. Please note that this information is based on the most recent data available and may not reflect the current status of the website. For the most accurate and up-to-date information, it's recommended to visit the review sites directly.

The customer service contact for ThePopUpDeli.com is available seven days a week. The quickest way to get in touch is via live messaging through the button in the bottom right of the screen on their website. They will respond back by chat or email as soon as possible. Alternatively, an email can be sent directly to them. If preferred, they can be reached at the phone number 0843 289 7385, but they might not always be available and you might be asked to leave a message. They can also be contacted via their Twitter handle @thepopupdeli. Due to Covid-19, they are unable to take telephone calls as they normally would, so messaging is recommended.

Items can be exchanged only if they are defective or damaged. Please send an email to hello@thepopupdeli.com to discuss the exchange.

The Pop Up Deli's return policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately, a refund or exchange cannot be offered.

The Pop Up Deli ships the products directly to the customer's preferred delivery address from their warehouse partners in the UK and Europe.

To be eligible for a return, the item must be unused and in the same condition as when received, and it should be in its original packaging. Several goods are also exempted from being returned, such as perishable items, hazardous materials, and personal care products.

The non-returnable items include gift cards, downloadable software products, and some health and personal care items.